Make.com vs Zapier: Which is Better for Small Business Automation
TL;DR Make.com wins for small businesses needing complex, multi-step workflows with visual debugging and better pricing at scale. Zapier is better if you need the fastest setup, the largest app ecosystem (7,000+ vs 2,000+), and don’t mind paying more per task. Pricing Reality: Make.com offers 10,000 operations/month on their $9 Core plan, while Zapier’s $19.99 Starter plan gives you only 750 tasks/month. For a small business running 5,000 monthly automations (syncing Stripe payments to Google Sheets, sending Slack notifications, updating HubSpot contacts), Make.com costs $9/month versus Zapier’s $49/month Professional plan. ...